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Matahari’s Personal Data and Privacy Policy

Pasaraya Matahari Group (“Matahari”) views and treats your Personal Data seriously.


In view of this, we have developed a Privacy Policy that guides how Matahari collects, processes, uses, discloses, transfers and stores your Personal Data.


Collection & Use of Personal Data

In this policy, ‘Personal Data’ refers to information that relates directly or indirectly to you, who is identified or identifiable from that information, or from that and other information.


During the course of your transactions and dealings with Matahari, you may be requested to furnish your Personal Data from time to time. Matahari may share your Personal Data with their third party service providers in a consistent manner with this Privacy Policy. Matahari may also combine your Personal Data with other relevant information to provide and improve Matahari’s products and services. If you do not provide us with your Personal Data, we may not be able to perform our services for you.


Scope of Personal Data collection

When you carry out transactions with Matahari, we may collect the following Personal Data from you:


– Name

– National registration identity card (NRIC) number or passport number

– Gender

– Contact information:

– Telephone number

– Email address

– Postal address

– Contact preference

– Salary range


The list of Personal Data stated above is not exhaustive and may include other relevant Personal Data (depending on the nature of the transaction).


How Matahari uses your Personal Data

Your Personal Data that Matahari collects allows us to process your transactions with us in a timely, relevant manner.


Your Personal Data also allows us to keep you posted on Matahari’s latest promotions, announcements and events, as well as assist us in improving our products and services.


From time to time, Matahari may use your Personal Data to send important notices, emails, letters or short messaging service (SMS) messages – such as communications regarding any promotional activities of Matahari’s, your purchases and policy updates/changes. As such information is crucial in your dealings with Matahari, you are advised not to opt out of receiving such communications.


Matahari may also use your Personal Data for internal purposes such as auditing, data analysis, and research to improve Matahari’s products, services and customer communications.


Matahari may also share your Personal Data with third party providers that provide services such as information processing, payment processing, order fulfillment, delivery, managing and enhancing customer data, customer service, and customer research or satisfaction surveys.


Protection of Personal Data

Matahari will take necessary precautions, both administrative and technical, to safeguard your Personal Data against loss, theft, misuse and unauthorized access, disclosure, usage, alteration or destruction.


Retention of Personal Data and Access

We at Matahari endeavour to make it easy for you to keep your information accurate, complete and up to date. We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is permitted or required by law.


You can help ensure that your contact information and preferences are accurate, complete, and up to date by contacting Matahari at where applicable. You may also request that we correct the data if it is inaccurate, or delete the data if Matahari is not required to retain it by law or for legitimate business purposes.


We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardise others’ privacy, are extremely impractical, or for which access is not otherwise required by local law.


Matahari reserves the right to update and amend this Policy from time to time. Any material changes to this Policy will be updated and published on our website.

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